Mihup is a platform where it enables developers to create customized voice interfaces with full control over brand identity and privacy. TimesTech interacted with Bhaskar Mishra, Head of Product, Mihup to know about Future of Conversation Intelligence in India, rising importance of AI and much more. Bhasker: Founded in June 2016 and headquartered in Kolkata, Mihup is a leading Conversation Intelligence platform for boosting contact center performance. Built on the industry's most accurate AI engine, Mihup channelizes contact center performance leading to seamless customer-agent call interaction. With a focus on end-to-end performance enhancement of enterprises, Mihup offers services across industries like BFSI, Ecommerce, Retail, and BPO.

SAN FRANCISCO, Calif., Sept. 2, 2020 -- Chorus.ai, a Conversation Intelligence Platform for high growth Revenue teams, announced new advanced analytics capabilities in the platform that provide Revenue leaders with unparalleled insights into the most effective indication of revenue momentum: the health of their relationships with customers and what is being said in those interactions. The updated capabilities include a comprehensive collection of reports built on advanced AI that measures different aspects of customer interactions such as rep activity levels, conversation skills, sales skills, deal intelligence, and market intelligence. It also exclusively provides the ability to deeply drill down to listen to the specific moments behind the data. These advancements come after Chorus' $45m Series C, furthering the vision for a connected CI and the company's mission to help the enterprise bring their best to every interaction and the voice of the customer back to every decision. A connected CI platform weaves into an organization's systems and workflows to provide powerful data and insights both in the platform and directly to other applications where Sales & Customer Success reps and leaders already work, such as their CRM.

There are also a lot of investments being made in sales technologies. While one-on-one, human interactions still play a very important role in developing strong relationships with buyers, research from LinkedIn shows that 73% of sales professionals are using technology to close more deals. Furthermore, 97% said that sales technology is either important or very important to closing deals. Another emerging category in the salestech landscape is sales intelligence. These tools are designed to collect, integrate, analyze and present information to help salespeople find, monitor and understand insights and data on prospects and existing clients.

There are also a lot of investments being made in sales technologies. While one-on-one, human interactions still play a very important role in developing strong relationships with buyers, research from LinkedIn shows that 73% of sales professionals are using technology to close more deals. Furthermore, 97% said that sales technology is either important or very important to closing deals. Another emerging category in the salestech landscape is sales intelligence. These tools are designed to collect, integrate, analyze and present information to help salespeople find, monitor and understand insights and data on prospects and existing clients.

SAN MATEO, California and TEL AVIV, Israel, July 12, 2017 -- Gong.io, the leading SaaS company in the fast-growing category of Conversation Intelligence for sales teams, today announced a $20 Million Series A1 round. The investment round was led by existing investors Norwest Venture Partners and CheckPoint Co-Founder Shlomo Kramer. They were joined by new investors Wing Venture Capital and NextWorld Capital. Peter Wagner, Founding Partner at Wing Venture Capital, and Ben Fu, General Partner at NextWorld Capital, will join as Board Observers. While managing some of the most successful hyper-growth start-ups, they realized that most companies don't understand why their sales teams aren't meeting their targets.